Performance Evaluation of Churn Customer Behavior based on Hybrid Algorithm

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A Fuzzy Rule-Based Learning Algorithm for Customer Churn Prediction

Customer churn has emerged as a critical issue for Customer Relationship Management and customer retention in the telecommunications industry, thus churn prediction is necessary and valuable to retain the customers and reduce the losses. Recently rule-based classification methods designed transparently interpreting the classification results are preferable in customer churn prediction. However ...

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ژورنال

عنوان ژورنال: International Journal of Computer Applications

سال: 2017

ISSN: 0975-8887

DOI: 10.5120/ijca2017912959